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Are these sets compatible with major brands such as LEGO?
Yes! All of our sets use standard interlocking bricks which are compatible with manufacturers such as LEGO and MEGA.
How are your sets packaged?
Brick sets arrive in sorted and numbered plastic bags. Unless otherwise noted, we do not use cardboard boxes. Here is an example:
How long is the shipping time?
Because we source and ship our products globally, it usually takes 2-4 weeks for products to arrive. Products from the same order may arrive in separate packages on different days.
For more details, visit our shipping policy here https://timberwolfbricks.com/pages/shipping-policy
Which countries do you ship to?
The United States, Canada, United Kingdom, and Australia.
Do you provide tracking after an order is shipped?
Yes! You will receive a tracking code and link after your order has shipped to track delivery, usually in 3-5 days after payment.
Do you provide free shipping?
Yes! Free shipping is available on orders over $99.
Do you have a return policy?
Yes! You can return a brick set within 30 days of receiving it. Simply contact us through our support page for more information.
What if my order doesn't arrive?
If there is trouble during shipping and tracking shows that your order did not arrive then we will initiate a replacement order for any set that did not arrive. Due to abuse of our return policy, we do not refund or replace products that are claimed "lost in shipping" but confirmed delivered by the tracking system.
Are instructions included?
Yes! You will receive either paper instructions or directions on how to download PDF instructions.
What if my brick set is missing a piece?
If you are missing a piece please contact us for a replacement. You can use this form to register your request. If you would like a complete set replacement, please reorder the set and initiate a return for the one you received. Please use our support page, to initiate a request for a complete set replacement.
Do you offer discounts?
Yes! You can receive 10% off your first order when you join our Wolf Pack Fan Club.
You can also save an additional 2-5% when you order multiples of the same set.
We offer special discounts and offers to our fan club and social media subscribers, so follow us and keep an eye out on our emails and posts.
What payment methods do you accept?
We accept the following payment methods:
- American Express
- Apple Pay
- Google Pay
- Meta Pay
- Shop Pay
- Diners Club
Where are you located?
Timber Wolf Brick Sets is located in the Jacksonville, FL, United States and administered by an international team of experts.
Is Timber Wolf Brick Sets associated with LEGO?
No. We are an independent supplier of brick sets which use the standard interlocking format shared by many manufacturers, such as LEGO.
LEGO, the LEGO logo, the Minifigure and the brick and knob configurations are trademarks and/or copyrights of the LEGO Group of companies which does not sponsor, authorize or endorse this site.